Several personalisation models help customers across the Swiggy app. Outlets shown within various widgets are driven by the restaurant recommendation system. The menu page of each restaurant also uses relevance models to recommend dishes to customers. The next frontier is to personalise the homepage layout itself. In this article, we…

by Ehtsham Elahi with James McInerney, Nathan Kallus, Dario Garcia Garcia and Justin Basilico Introduction This writeup is about using reinforcement learning to construct an optimal list of recommendations when the user has a finite time budget to make a decision from the list of recommendations. Working within the time budget…

Co-written by Aayush Garg, Lara PuReum Yim, ChunKai Phang — The #1 Goal in Ride-Hailing: Allocation Grab’s ride-hailing business in its simplest form is about matchmaking Passengers looking for a comfortable mode of transport and Drivers looking for a flexible earning opportunity. Over the last 6 years, Grab has repeatedly fine-tuned its machine learning algorithms with the goal of ensuring…